Newfoundland and Labrador Health Services advises the public of an update to the hours of operation for urgent care services at U.S. Memorial Health Centre in St. Lawrence. For the week of November 27 to December 1, urgent care will be offered by a nurse practitioner virtually between 8:00 a.m. and 4:00 p.m.

A limited number of same-day appointments are available via phone or walk-in on a first-come, first-served basis. To make a same-day appointment, patients may call (709) 873-2330 and select option 2.

Urgent care is available to patients with or without a family health-care provider, offers access to same-day, urgent, health-care services and is an alternative to visiting an emergency department for non-emergency issues. Examples of patients who may been seen at an urgent care clinic include those who have cold and flu symptoms, fever, earaches, urinary tract infections, rashes, and minor injuries such as cuts and scrapes.

Hours of operation for routine blood collection services at U.S. Memorial Health Centre this week are from 8:10 a.m. to 3:30 p.m., Monday to Friday. Blood collection services are by appointment only and can be booked by calling the registration desk at 709-873-2220.

Patients with a medical emergency who require an ambulance should call 911. Those who feel they have a serious or urgent medical problem, such as chest pain or tightening, stroke, seizure and/or severe head injury, should proceed to the nearest open emergency department in Burin or Grand Bank.

If you are unsure whether you or a loved one should go to urgent care or an emergency department, please call the NL HealthLine at 811 to speak with a registered nurse 24 hours, seven days a week. The HealthLine also has a nurse practitioner virtual care service that can prevent unnecessary emergency room visits for non-emergent issues. Appointments with NPs over the phone or by video are available everyday 8:00 a.m. to 8:00 p.m., including weekends. Please note that appointments to see the 811 NP can usually be accommodated within three days. If you are experiencing a mental health crisis, please call the NL HealthLine at 811. 

At this time and until otherwise notified, emergency services at the site continue to be temporarily closed due to human resource challenges.