The Newfoundland Broadcasting Company (NTV and OZFM) is committed to ensuring effective feedback mechanisms and promoting accessibility. To enhance this process, we established a comprehensive procedure for receiving and addressing feedback concerning the implementation of our accessibility plan, regardless of whether it is submitted anonymously or with contact information.
Our approach includes the following:
- Promptly acknowledging receipt of feedback when individuals provide their name or contact information.
- Welcoming feedback through various communication platforms utilized to engage with the public, such as online forms, email, and phone.
- Adhering to the latest iteration of the Web Content Accessibility Guidelines (WCAG) Level AA to ensure our digital presence is accessible to all.
- Offering the option to access the feedback process in alternative formats upon request, accommodating diverse needs and preferences.
Additionally, the Newfoundland Broadcasting Company recognizes the importance of consulting individuals with disabilities to gain valuable insights and firsthand experiences regarding proposed accessibility enhancements.
You can contact NTV by any of the methods listed below. Examples of feedback may include accessibility topics such as closed captioning, building wheelchair access, screen reader and more.
The designated person responsible for receiving accessibility feedback is NTV’s General Manager, Lindsey Andrews
Mail: 446 Logy Bay Road, St. John’s, NL A1A 5C6
Email: [email protected]
NTV Reception Phone Line: 709-722-5015 (9-5pm Monday-Friday)
Or submit feedback online here: